All ticket sales are final. Refunds are not available for change of mind, scheduling conflicts, or personal circumstances. Tickets may be transferred to another person at no additional cost. It is the ticket holder’s responsibility to arrange any transfers and notify us of the new attendee’s details before the event. As outlined in our booking terms and conditions, Eternity Creative Co. operates under a no-refund policy in accordance with Australian Consumer Law (ACL) for leisure activities scheduled for a specific date. For more information, visit the ACCC website. By purchasing a ticket, you acknowledge and accept this policy. For further enquiries, contact us at hello@eternitycc.com.