​

Last updated: 24 August 2026

​

Welcome to Eternity Creative Co.!

​

We're thrilled you've chosen our creative space for your next event, workshop, celebration or gathering.

To ensure every guest has a safe, enjoyable and seamless experience, please read the following Terms & Conditions carefully before confirming your booking.

 

​

1. Studio Hire & Booking Confirmation

1.1. Eternity Creative Co. (ECC) offers private studio hire at Shop 29/302 South Pine Road, Brendale QLD 4500.

1.2. Standard studio hire rates are:

• Monday to Thursday: $50 per hour + GST

• Friday to Sunday: $100 per hour + GST

1.3. A 50% booking deposit is required to secure your reservation.

1.4. The remaining balance must be paid no later than seven calendar days before your booking.

1.5. All prices are quoted excluding GST unless otherwise specified.

1.6. A booking is confirmed once the required deposit has been received and the Studio Hire Agreement has been digitally signed.

1.7. Additional services, including catering, beverages, equipment or special arrangements, must be confirmed in writing and may incur additional charges.

​

2. Studio Hire Inclusions

Our fully air-conditioned, ground-floor studio is approximately 92m² and includes access to the following facilities.

Studio & Furniture

• Private use of the agreed studio space

• Two large 3-metre workshop tables

• Seating for up to 24 guests

• Bright, welcoming creative environment

• Ground-floor, ambulant-friendly access

Kitchenette & Dining

• Fridge

• Kettle

• Toaster

• Sandwich press

• Dishwasher

• Plates, glasses, cutlery and utensils

Technology & Equipment

• Complimentary Wi-Fi

• Bluetooth speaker

• HD television with HDMI connection

• Printer access, subject to reasonable use and availability

Additional Facilities

• Communal bathroom facilities with security-keyed access

• Two designated ECC parking spaces

• Additional public parking within the complex

• Loading zone for unloading and collection

• Cleaning supplies, vacuum and mop

• Designated rubbish bins

• Lockbox entry for approved self-access bookings

• 24-hour security surveillance

2.1. Workshop materials, tools, stock, consumables and specialised equipment are not included unless expressly stated in the booking confirmation.

2.2. Additional furniture arrangements or equipment requests must be approved in advance.

2.3. Access to restricted storage areas, workshop equipment and stock is prohibited without authorisation.

​

3. Hire Period, Setup & Pack-Down

3.1. The hire period begins and ends at the times stated in your booking confirmation.

3.2. All decorating, personal setup, event activities, cleaning, pack-down and removal of belongings must be completed within the booked hire period.

3.3. Early access is not permitted unless approved in writing by ECC.

3.4. The premises must be vacated by the agreed finishing time.

3.5. Extensions are subject to availability and must be approved by ECC.

3.6. Additional hire time will be charged at the applicable hourly rate. Unauthorised late departure may incur reasonable additional charges.

3.7. The hirer is responsible for ensuring all guests, suppliers and contractors depart within the booked hire period.

​

4. Security Bond

4.1. A refundable security bond of $200 applies to studio hire bookings unless waived by ECC in writing.

4.2. The security bond is separate from the booking deposit and hire fees.

4.3. Where applicable, the bond must be paid with the final booking balance, no later than seven calendar days before the event.

4.4. The bond will be refunded within seven business days following the event, subject to a satisfactory inspection of the premises.

4.5. Reasonable deductions may be made for:

• Damage to studio property, furniture or equipment

• Missing or broken items

• Additional cleaning beyond normal use

• Rubbish left outside designated bins

• Other documented losses arising from a breach of the hire agreement

4.6. Any deductions will be explained and supported by reasonable evidence.

4.7. Where costs exceed the bond, ECC may seek reimbursement of reasonable additional costs attributable to the hirer or their guests.

4.8. ECC may waive the bond at its discretion. Any waiver will be confirmed in writing and does not remove the hirer's responsibilities under this agreement.

​

5. Cleaning & Rubbish Disposal

We love sharing our space, and we simply ask that you leave it as lovely as you found it!

5.1. The hirer must return the studio to substantially the same clean and tidy condition in which it was provided.

5.2. Before departure, the hirer must:

• Wipe down all used tables and surfaces.

• Wash, dry and return all used plates, glasses, cutlery and utensils.

• Clean up food debris and spills.

• Return furniture to its original position.

• Remove decorations and personal belongings.

• Place all rubbish in the designated bins.

• Ensure floors and shared areas are left reasonably clean.

5.3. Rubbish may remain in the designated studio bins. Facility staff will empty these bins between bookings.

5.4. Cleaning supplies, a vacuum and mop are provided.

5.5. All cleaning must be completed within the booked hire period.

5.6. Additional cleaning charges may apply where the premises are not returned in a reasonably clean and tidy condition. Charges will reflect reasonable additional costs incurred.

​

6. Catering, Food & Beverages

6.1. Clients may arrange their own food and refreshments, subject to prior approval where required.

6.2. ECC also offers catering packages, including grazing tables, individual charcuterie cups and mocktail packages, which must be booked and confirmed in advance.

6.3. Grazing table quantities are estimates based on typical appetites and do not guarantee a particular serving size for each guest.

6.4. All known allergies, intolerances and dietary requirements must be communicated to ECC before catering arrangements are finalised.

6.5. Although reasonable food safety precautions are taken, an entirely allergen-free environment cannot be guaranteed.

6.6. Perishable food must be consumed within appropriate food safety timeframes. ECC may remove food from service where necessary for safety.

6.7. Where a bottomless mocktail package is included, it applies only to the agreed flavours, guests and service period. Beverages are for consumption on the premises and are not available for takeaway.

6.8. BYO alcoholic beverages require prior approval from ECC and must comply with applicable Queensland liquor laws.

6.9. Alcohol must be consumed responsibly. ECC reserves the right to intervene where conduct presents a genuine safety risk.

6.10. Open drinks are not permitted on designated workshop equipment or restricted work surfaces.

​

7. Security Surveillance & Privacy

7.1. Eternity Creative Co. operates 24-hour CCTV and audio surveillance within designated areas of the premises.

7.2. Surveillance is used for security, property protection, guest and staff safety, and investigation of incidents, including damage, theft or unauthorised access.

7.3. Surveillance signage is displayed at the premises.

7.4. Cameras and audio recording equipment are not installed in bathrooms or other areas where individuals reasonably expect privacy.

7.5. Recordings are accessed only by authorised persons for legitimate security or incident-management purposes.

7.6. Recordings may be disclosed where required or permitted by law.

7.7. Surveillance recordings are not used for promotional or marketing purposes without appropriate consent.

7.8. Hirers are responsible for advising their guests that CCTV and audio surveillance operate at the venue.

7.9. ECC will operate surveillance systems in accordance with applicable Queensland and Australian laws.

​

8. Venue Access & Security

8.1. Access instructions will be provided before the booking where self-access arrangements apply.

8.2. Access codes and keys must not be shared with unauthorised persons.

8.3. For self-access bookings, the hirer must follow the provided check-in and check-out instructions.

8.4. Before leaving, the hirer must:

• Ensure all guests and personal belongings have departed.

• Switch off any equipment as directed.

• Ensure the premises are secure.

• Lock the studio door.

• Return the key to the lockbox where applicable.

• Scramble the lockbox code.

8.5. Lost keys, unauthorised access or failure to secure the premises must be reported to ECC promptly.

8.6. The hirer may be responsible for reasonable losses caused by their failure to follow agreed security procedures.

​

9. Parking & Accessibility

9.1. Two designated ECC parking spaces and additional public parking are available, subject to availability.

9.2. The loading area immediately outside the studio may be used for loading and unloading only.

9.3. Vehicles must be moved to an appropriate parking space once loading or unloading is complete.

9.4. Guests must not obstruct neighbouring businesses, accessways or emergency exits.

9.5. The studio is located on the ground floor and provides ambulant-friendly access. Guests with specific accessibility requirements are encouraged to contact ECC before booking.

​

10. Decorations & Venue Restrictions

10.1. Decorations are welcome, provided they do not damage studio property.

10.2. Nails, screws, staples, permanent adhesives and other damaging fixings are prohibited.

10.3. Confetti and glitter are not permitted.

10.4. Candles, smoke machines and open flames require prior written approval.

10.5. Smoking and vaping are prohibited inside the studio and within the commercial complex. Guests must comply with applicable smoking restrictions.

10.6. Furniture must not be moved without prior approval.

10.7. Decorations and personal belongings must be removed before the hire period concludes.

10.8. The hirer is responsible for reasonable costs associated with damage caused by decorations or unauthorised alterations.

​

11. Guest Conduct & Safety

11.1. The hirer is responsible for communicating relevant venue rules and safety requirements to guests.

11.2. The number of guests must not exceed the approved capacity for the booked event layout.

11.3. Children must be supervised by a responsible adult at all times.

11.4. Guests must not access or operate restricted workshop equipment, powered tools or machinery.

11.5. Emergency exits, walkways and access points must remain unobstructed.

11.6. Guests must behave respectfully towards neighbouring businesses, staff and other occupants of the complex.

11.7. ECC may require the removal of any person whose behaviour presents a genuine safety risk or involves threatening or seriously disruptive conduct.

11.8. Accidents, injuries, spills and damage must be reported to ECC as soon as reasonably practicable.

​

12. Damage, Loss & Liability

12.1. The hirer is responsible for reasonable repair or replacement costs arising from negligent, deliberate or wrongful damage caused by the hirer or their guests, excluding fair wear and tear.

12.2. All breakages or damage must be reported promptly.

12.3. Guests are responsible for taking reasonable care of their personal belongings.

12.4. ECC is not responsible for loss or damage to personal belongings except where liability arises from ECC's negligence, breach of contract or another legal obligation.

12.5. ECC does not exclude or restrict any liability that cannot lawfully be excluded or restricted.

12.6. Any claims for additional costs will be reasonably assessed and supported by appropriate evidence.

​

13. Cancellations, Refunds & Rescheduling

13.1. All cancellation and rescheduling requests must be submitted in writing to hello@eternitycc.com.

13.2. For cancellations received at least 14 calendar days before the event, payments will be refunded less reasonable, evidenced non-recoverable costs already incurred.

13.3. For cancellations received 7–13 calendar days before the event, ECC may retain up to 50% of the agreed studio hire fee, together with reasonable non-recoverable catering or third-party costs, subject to actual loss and applicable law.

13.4. For cancellations received fewer than seven calendar days before the event, ECC may retain up to the total booking fee only to the extent reasonably justified by losses and costs incurred, taking into account costs avoided and any replacement booking.

13.5. Rescheduling requests are subject to availability and may incur reasonable additional costs where applicable.

13.6. Where ECC is unable to provide the booked services, the client will be entitled to applicable refunds or other remedies in accordance with Australian Consumer Law.

13.7. Nothing in these Terms & Conditions excludes, restricts or modifies any rights or remedies available under Australian Consumer Law.

​

14. Unforeseen Circumstances

14.1. If circumstances outside ECC's reasonable control prevent the venue from being made available, ECC will notify the hirer as soon as reasonably practicable.

14.2. ECC may offer an alternative date or arrangement where appropriate.

14.3. Any refunds or other remedies will be determined in accordance with the booking agreement and applicable Australian Consumer Law.

​

15. Acceptance of Terms

By digitally signing the Studio Hire Agreement, the hirer confirms that they:

• Have read and understood these Terms & Conditions.

• Agree to the booking fees, deposit requirements and applicable cancellation conditions.

• Understand that setup, cleaning and pack-down are included within the booked hire period.

• Agree to return the premises to their original condition.

• Acknowledge that CCTV and audio surveillance operate at the venue and agree to inform their guests.

• Accept responsibility for communicating relevant venue rules to guests.

• Understand the applicable security bond and damage provisions.

• Confirm that the information provided in their booking is accurate.

The person signing confirms that they are authorised to enter into this agreement on behalf of the named hirer or organisation.

​

16. Contact Information

Eternity Creative Co.

Shop 29/302 South Pine Road
Brendale QLD 4500

Email: hello@eternitycc.com
Phone: 0402 463 480

​

For any questions about your booking, please contact us before your event.

Thank you for choosing Eternity Creative Co.!

 

We can't wait to welcome you into our studio and help make your event something special.